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E-commerce · Support
Support AI for an online store
An AI agent deployed in an online store's support to answer product questions, track orders and process returns. Measured results: 30-second average reply, 92% resolved without a human and 60% fewer tickets opened.
Reviewed on 2026-09-07
Three questions carried almost the entire volume: where is my order, will it fit me, and how do I return it. The agent was connected to the tracking system and the returns policy, and now resolves all three end to end — the human team keeps what genuinely needs judgement.
30s
Reply time
92%
Resolved without a human
-60%
Tickets opened
Let's find out whether this fits your case
A 30-minute call. You describe the process that eats most of your time today and I tell you plainly whether it can be automated and what that takes.